Last updated: June 2026
This course touches on deeply personal subjects - anxiety, fear and self-doubt. We take that seriously. Your privacy is handled with the same care and discretion we bring to the course itself.
Who we are
We provide the How to Overcome Fears: Practical Guide online video course, authored by Konstantine Jay. Any questions about this policy can be sent directly to lifequerencia@gmail.com.
1. What we collect
We collect only what is genuinely necessary to provide the course and support you properly:
Your name and email address - collected when you purchase the course or contact us.
Payment information - processed securely by our payment provider; we never see or store your full card details.
Course usage data - how you interact with the modules, playback and your progress through the course.
Technical access data - information needed for security, payment processing, fraud prevention and session protection, such as IP address, browser/device details and authentication session records.
Anything you choose to share - if you email us with questions or personal context, we handle that information with confidentiality.
2. How we use your information
Your data is used strictly to:
Deliver and grant you access to the course.
Process your payment securely.
Provide email support and answer your questions.
Send essential notices - receipts, access details and course updates.
Meet our legal, tax and accounting obligations.
We do not use your data for advertising. We do not sell, rent or trade it to anyone.
3. Legal basis for processing
For those based in the UK, EU or similar jurisdictions, we process your data on the following grounds:
Contract - to fulfil our agreement to deliver the course to you.
Consent - where you have chosen to share information with us voluntarily.
Legitimate interests - to improve and secure our platform in ways that do not override your rights.
4. Third parties we work with
We share data only with service providers necessary to run the course - payment processors, email delivery systems, hosting infrastructure and security tools. The course video files are not exposed as public static URLs; playback is delivered through our private application infrastructure.
5. Your rights
Wherever you are in the world, you have the right to:
Access the personal data we hold about you.
Correct any inaccurate information.
Request deletion of your data, subject to legal record-keeping requirements.
Ask us to stop any non-essential communication. We currently use email for essential transactional messages such as access links, receipts and support.
To exercise any of these rights, email us at lifequerencia@gmail.com.
6. Regional notes
US residents (including California) - We do not sell your personal data or use it for behavioural advertising. You have the right to access, delete and port your data without discrimination.
UK and EU residents (GDPR) - Your data may be transferred outside the UK or EEA with appropriate legal safeguards in place. If you believe your data has been mishandled, you have the right to contact your local supervisory authority, such as the UK Information Commissioner's Office (ICO).
Canadian and Australian residents - Your information is managed in line with PIPEDA and the Australian Privacy Principles respectively.
7. Security and retention
We use security measures to protect your data from unauthorised access. We retain personal data only for as long as your account is active, as long as needed to provide the course, or as required by law.
8. Questions?
Email us at lifequerencia@gmail.com - we're happy to help.